The Next Steve Jobs

On my commute this morning I was listening to a radio discussion of Steve Jobs’ contributions to the world and the topic of American patents and intellectual property laws came up in the context of whether or not great American entrepreneurs could rise in a global economy. The issue is that American laws that have [...]

Geeks Gather for Year 3 of Podcamp Western Mass.

This Saturday, February 5, saw Web geeks from throughout the region descend upon Westfield University for the 3rd Annual Western Massachusetts Pod Camp. Print PDF

Using Twitter As a Customer Service Platform

User friendly and effective customer service is a key component of running a successful business. The term “customer service” has been tarnished of late and a lot of people have had poor experiences. The use of a badly run call center or impersonal emails can scare customers away and can damage your business. New opportunities [...]

Chatroulette to Users: Keep Your Pants On, Boys

Russian chat site Chatroulette is going on the offensive against guys who can’t resist showing off their “personal gear” on the site’s video chat service. The popular (if also notorious) site is reportedly developing a genital recognition algorithm that will identify and neutralize offending members. (Pun intended ) The problem for Chatroulette, according to a [...]

Tech Talk: Apple iPhone App places troubling call to AT&T

iPhone Users: For $15 a month, you can now help bring down the titans of the cellular service world. The latest iPhone application to arrive on the scene is bound to create headaches for cellphone executives everywhere, according to an article on Yahoo! Finance. For now, only AT&T has to deal with the meddlesome little [...]

Tech Talk: XP users to miss out on IE version 9; HTML-5 takes on Flash

Get ready, Windows XP users, to be left behind in the browser world – at least as far as Microsoft is concerned. The software giant who gave us XP – the most widely used OS in the world – will reportedly not be supporting it with the next version of Internet Explorer.


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